Sore throat
Assessment and guidance, including when to seek further care.
Pharmacy First
Pharmacy First lets eligible patients get advice and, where clinically appropriate, treatment for certain minor conditions without needing a GP appointment.
Conditions
What Pharmacy First can help with
Pharmacy First covers a set of common conditions (subject to eligibility). We’ll assess symptoms and provide advice, treatment where appropriate, or onward signposting.
Earache
Advice and treatment options where suitable.
Infected insect bites
Support for symptoms and infection concerns, with safety-netting advice.
Impetigo
Assessment and next steps for suitable cases.
Shingles
Advice and referral guidance, including when urgent review is needed.
UTI symptoms (women)
Assessment and treatment where clinically appropriate (eligibility applies).
How it works
Simple steps, clear guidance
We’ll assess your symptoms, confirm eligibility, and guide you to the safest next step.
1
Book or speak to us
Choose a time or contact the pharmacy directly for support.
2
Clinical assessment
We’ll ask structured questions and confirm eligibility.
3
Treatment if appropriate
Where suitable, we can provide NHS treatment and advice.
4
Next steps if needed
If further care is required, we’ll guide you clearly.
Frequently asked questions
For eligible patients and covered conditions, this is an NHS service.
Appointments are recommended, but contact us and we’ll guide you.
If symptoms are urgent or worsening, call NHS 111 — or 999 in an emergency.
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